Program Officer, Engagement Awards

Program Officer, Engagement Awards
Organization Name: 
Job Category: 
Job Description: 

Department: Engagement Awards

Reports to: Program Director, Engagement Awards


About Us

The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work. 


Position Summary 

Under the direction of the Eugene Washington PCORI Engagement Awards Program Director, the Program Officer is responsible for strategic decision-making and high-level management and monitoring of the Engagement Award program, funded projects, and program activities that advance PCORI’s Engagement mission. The primary responsibilities include providing intellectual and organizational leadership in designing and implementing new processes and initiatives; reviewing, awarding and managing a portfolio of contracts; and evaluating program activities and award portfolio based on strategic direction of program. 


General Program Responsibilities

  • Manages the development and implementation of program activities (e.g., proposal review, award monitoring and oversight, program metrics and tracking).
  • Assists Program Director in identifying and implementing strategic objectives and directions for program.
  • Collaborates with PCORI staff from teams such as Science, Engagement, Communications, and Contracts Management staff in implementing program activities.
  • May manage the work of and provide training for program associates, coordinators, interns, administrative assistants, and consultants, as assigned by the Program Director.


Program Management:

  • Identifies and manages the design and implementation of activities related to the development of Engagement Award funding announcements. 
  • Evaluates the Engagement Award portfolio to ensure balance and to identify need for modification of strategic funding directions and opportunities. 
  • Advises potential applicants regarding the Engagement Award program’s goals, their applications and the application process.
  • Leads PCORI’s processes for reviewing and awarding applications received through the Engagement Award process.
  • Monitors awardees’ attainment of Engagement Award contract milestones and advises awardees on the execution of their contracts.
  • Participates in meetings, conducts site visits, reviews awardee progress reports, and implements learning networks or conferences as part of overall responsibility for managing Engagement Award contracts.
  • Manages accurate recording of information in databases.  Updates, and revises as needed.
  • Addresses Engagement inquiries from helpdesk related to the Engagement Awards
  • Creates, updates or revises Engagement Award program policies and procedures as needed.


Organizational Responsibilities and Contributions:

  • Leads, contributes to, and participates in internal groups and teams and cross-cutting initiatives.
  • Plans and delivers information presentations regarding Engagement Award direction, funding, and the application process and award results. 
  • Participates in conferences, seminars, and other professional development activities to maintain and enhance patient-centered outcomes research expertise.
  • Keeps Program Director and team apprised of developments and occurrences in the field that are likely to affect Engagement Award program decision-making and/or strategies.
  • Carries out other responsibilities as assigned by PCORI management.



Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.


Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.




Required Skills

  • Strong written and verbal communication skills, including presenting effectively to broad and/or diverse audiences.
  • Strong oral presentation skills.
  • Able to synthesize material and focus quickly on the essence of an issue; to identify major opportunities in a specific area; to see the big picture.
  • Strong project and people management skills.
  • Personally motivated to support PCORI’s mission and goals; to work independently and in teams to think imaginatively about opportunities; to create and respond to innovative approaches to addressing an issue; to inspire others to work towards achieving team goals while being tolerant of ambiguity and change.
  • Outstanding interpersonal and teamwork skills; collegial, energetic, able to develop productive relationships with colleagues, awardees, consultants, external funders, and others who contribute to program development and management.
  • Sound judgment and maturity, exemplified by consistent professionalism in dealing with individuals at all levels, both internally and externally.
  • Ability to make decisions, justify recommendations, and is responsive and clear with funding announcement applicants.
  • Ability to travel, as required, including for site visits and representing PCORI at external meetings.
  • Ability to link organizational goals to individual department mission and activities.
  • Ability to envision innovative solutions and provide practical strategies for achieving them.
  • Understanding of the research process from generating a research question to dissemination.
  • Broad knowledge and appreciation of patient-centeredness and patient engagement practices in the healthcare system



Required Experience

  • Doctoral degree in a field relevant to patient-centered outcomes research plus minimum of three (3) years of relevant work experience – OR – Master’s degree plus minimum of five (5) years of experience relevant to patient-centered outcomes research.
  • Experience in the scientific or healthcare research environment.
  • Experience with management of grant or contract awards that include community or patient engagement highly desirable.
  • Experience handling and managing multiple priorities effectively; must be adept at organizing time efficiently; high tolerance for ambiguity; ability to understand and work effectively with PCORI staff members. 
  • Experience working with multiple health care stakeholder communities preferred 



The health and safety of our employees is a top priority. As part of that commitment, PCORI requires all employees, regardless of remote work status, to be vaccinated against COVID-19. As a prospective and/or new employee at PCORI, you will be required to comply with PCORI's vaccination policy, report your vaccination status, and provide proof of vaccination. Compliance with the policy does allow for exceptions, but those exceptions will only be granted in circumstances related to medical conditions, disabilities, and sincerely held religious beliefs. Continuing with this application indicates your intent to comply with PCORI's Mandatory COVID-19 Vaccination Policy. 


PCORI conducts background checks on all applicants. 


PCORI’s Commitment to Diversity, Equity, and Inclusion: 

PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion here. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.