Department: Public and Patient Engagement
Reports to: Senior Engagement Officer
The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.
Drawing from the largest portfolio of research available in the U.S. that involves patients, caregivers, clinicians and other stakeholders as research partners, Engagement Officers serve in a unique role to collaboratively build an evidence base for the practice and science of patient and public engagement in clinical comparative effectiveness research to accelerate change in the culture of research in the U.S. and beyond.
Under the direction of the Senior Engagement Officer of Public and Patient Engagement, this position will develop engagement expertise in a diverse portfolio of studies across different funding opportunities, including studies focused on specific diseases/conditions (e.g., Multiple Sclerosis, Opioid Use Disorder, rare diseases); facilitate the conduct of PCOR by providing technical assistance on engagement approaches within PCORI-funded Research and other Awards and by building capacity within the organization to manage multi-stakeholder research studies; develop tools and resources to support meaningful engagement in research; identify and disseminate promising engagement practices; and support PCORI’s organizational engagement efforts in engaging with diverse stakeholder communities.
Duties and Responsibilities
- Provides thought leadership, technical assistance, and expert guidance on the engagement of patients and stakeholders within pragmatic research settings to PCORI-funded research teams, and PCORI staff
- Conducts systematic assessment of engagement activities within funded portfolio areas to identify what engagement activities are occurring, how they are occurring, and identifying the barriers and facilitators to meaningful and successful engagement
- Translates engagement practices and theories to actionable and readily usable engagement resources to share with PCORI staff and research community
- Assists PCORI Science Program Officers, research teams and patient/stakeholder partners with engagement questions or challenges during the life cycle of research projects and facilitates communication between awardees around engagement challenges
- Plays a leadership role in conceptualizing, and executing strategic objectives and special projects that contribute to and advance the Science of Engagement
- Collaborates with cross-functional teams in the identification, development, and refinement of monitoring and evaluation tools necessary to facilitate meaningful patient and stakeholder engagement in funded PCORI research
- Conceives and conducts webinars, prepares abstracts and presentations for conferences, and develops manuscripts to share promising practices in engaged research to advance the science of engagement
- Reviews proposals for the Eugene Washington PCORI Engagement Awards program, and performs other Engagement Team related tasks as necessary
- Supports the development and implementation of engagement-focused training seminars for internal staff
- Reviews and serves as project officer for special projects via IDIQ mechanism and/or other engagement focused Research or Research Support Awards, and the Science of Engagement Initiative
Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.
Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.
- Outstanding interpersonal and teamwork skills; exceptional problem-solving abilities; collegial, energetic, able to develop productive relationships with colleagues, awardees, consultants, external funders, and others who contribute to program development and management
- Experience desired in the development of tools and guidance to support multi-stakeholder engagement in research
- Understanding of the research process from generating a research question to dissemination
- Broad knowledge and appreciation of patient/stakeholder engagement practices
- Broad knowledge in health policy, healthcare systems organization and structures and payment policies
- Detail-oriented with strong project management skills, including the ability to think independently, balance multiple priorities, meet deliverable timelines and work with minimal supervision
- Ability to exercise flexibility and adaptability in a changing environment along with a capacity to be proactive in an evolving area of work
- Ability to work independently and to manage projects and people
- Strong analytic skills and ability to synthesize complex information
- Excellent editing, oral and written communications skills with an ability to translate complex material into clear and simple language and adapt for varied audiences
- Ability to travel, as required, including site visits and representing PCORI at external meetings
- Extensive experience with Word, PowerPoint, Excel, and other Microsoft Office Products; experience with Salesforce or other grants management software and project management software desirable
- Master’s degree or higher required
- Knowledge of Comparative Effectiveness Research and Patient-Centered Outcomes Research preferred
- Minimum of 7-10 years’ work experience, including 3-5 years relevant engagement experience that may include:
- Experience as a healthcare professional (nurses, physician assistant, or other front-line clinician) who has championed patient- and family-centered care and systems improvement
- Experience with management of or participation in a grant or contract award focused on engaging clinicians, medical specialty organizations and/or health plans
- Involvement in efforts by medical specialty groups, patient or other stakeholder advocacy organizations, or health policy organizations, to partner with or educate researchers on engagement
- Experience on patient and family advisory councils and skilled in working directly with clinicians, health systems and researchers
- Experience in patient engagement in meaningful use, data networks, patient-reported outcome development, development of quality metrics, data privacy issues and other data research infrastructure development
- Experience leading or managing engagement within a PCOR study, or other community-partnered research study
The health and safety of our employees is a top priority. As part of that commitment, PCORI requires all employees, regardless of remote work status, to be vaccinated against COVID-19. As a prospective and/or a new employee at PCORI, you will be required to comply with PCORI's vaccination policy, report your vaccination status, and provide proof of vaccination. Compliance with the policy does allow for exceptions, but those exceptions will only be granted in circumstances related to medical conditions, disabilities, and sincerely held religious beliefs. Continuing with this application indicates your intent to comply with PCORI's Mandatory COVID-19 Vaccination Policy.
PCORI conducts background checks on all applicants.
PCORI’s Commitment to Diversity, Equity, and Inclusion:
PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion here. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.