Communications Manager

Communications Manager
Organization Name: 
Consumer Health Foundation
Job Category: 
Job Description: 

Overview of the Position:

Under the direction of and in collaboration with the President and CEO, the Communications Manager is responsible for developing and executing the strategic communications activities of the Foundation in alignment with the newly launched 10-year strategic plan. 

Key Considerations:

  • CHF has historically taken a modest approach to elevating its work, rarely taking credit for its innovations. As a result, it is easy for others to extract from our labor without appropriate acknowledgement. Given the history of extraction of Black labor and genius, we are seeking to elevate the voices of the Black and global majority women who lead the programmatic work of the foundation.
  • Our primary audiences over the years have been our grantee partners and our philanthropic peers. In recent years, we have engaged local governments and community members with lived experience in a much more intentional way. We are also increasing our investment in community organizing and platforms for truth-telling. Therefore, we need to rightsize our communications so that our stories and perspectives reach the audiences core to helping us achieve our vision.
  • CHF receives multiple requests per year from foundations, government partners and others for coaching and consulting on various aspects of our work. However, with the exception of deep consulting relationships with a few partners, we have limited bandwidth to provide individual support to others. In alignment with our value of radical learning, it is important to identify ways to share lessons in real-time to make way for effective progress.
  • CHF has struggled to consistently communicate with our audiences over the past several years. We have used our annual meeting and presentations at professional meetings as our major strategic communications activities and we have engaged in a limited way with social media (e.g., LinkedIn, Facebook, Instagram, Twitter). We also maintain a website with blog posts written by staff members, and we have written a few op-eds. We are seeking a much more consistent and poweful set of communications approaches, tools and strategies that are bold and engaging.
  • Our strategic plan has a new strategic goal area devoted to culture—shifting narratives about anti-black racism and its ill impacts on society and creating new narratives that center the voices of people who live at the sharpest intersection of systems of oppression such as race, class and gender identity. Fifty percent of the work of the communications manager is dedicated to advancing this strategic goal area.
  • CHF is currently undergoing rebranding, which will include a name change, a new website, a new logo and other collateral. The communications manager will be responsible for completing the rebranding effort, which will begin in 2020. The communications manager will work collaboratively with the director of policy and communications, who currently holds the vision for CHF’s rebranding efforts.

Principal Duties and Responsibilities:

Institutional Level

  • Develop a modern communications framework and set of strategies that align with the foundation’s new 10-year strategic plan and lead the implementation of the Foundation’s communications strategies;
  • Produce an annual editorial calendar to implement the Foundation’s strategic communications;
  • Participate in program team meetings and identify opportunities to share lessons and elevate the voices of staff members and community members with lived expertise;
  • Work with internal colleagues and external partners to identify existing content and generate original content that supports the goals of the strategic communications plan;
  • Serve as editor and content manager of the Foundation’s website, ensuring that content is updated regularly according to the editorial calendar and that all information remains accurate and up to date;
  • Develop easy-to-use online/website tools that will allow others to engage with the Foundation and make requests for consulting/coaching, technical assistance, grant consideration, capacity building etc.;
  • Manage the Foundation’s social media work across all platforms, and leverage social media outlets for furthering CHF’s thought leadership; compose and schedule regular updates on behalf of the Foundation, engage with social media audiences, and train and support other staff in their use of social media; monitor and review new and changing social media platforms and make recommendations on their use;
  • Manage media relations in collaboration with the President and CEO, including responding to incoming media calls, publishing press releases, and cultivating relationships with media representatives;
  • Ensure that CHF’s digital library of images and videos is up-to-date and well organized or archived, as appropriate; work with grantees, staff, photographers, designers, and videographers to expand available images and content resources;
  • Maintain organizational brand and identity standards across multiple platforms;
  • Ensure digital and online security as we engage controversial issues that might attract hate groups and others with strong opposing opinions;
  • Develop and track relevant communications metrics to determine the effectiveness of CHF’s communications strategies;
  • Manage freelance photographers, designers, writers and other consultants supporting the communications efforts of the Foundation; and
  • Provide research, writing, and editorial assistance to the staff, as needed.

Culture Strategic Goal Area

  • Participate in strategic partnerships such as Media Impact Funders and Grantmakers in the Arts to learn from other funders about how they are using strategic communications and to share the Foundation’s work;
  • Support the Culture strategic goal area, including strategic input on the Museum of Racism and Health, Coined in Blood racial wealth gap interactive comic, storytelling training for community members and a book on CHF’s community-centered transformation; and
  • Supervise the Culture community fellow beginning in 2022 and take an active role in their professional development through coaching/mentoring and training to enhance their contribution to the Foundation’s mission.

Demonstrated Skills and Qualifications: 

  • Minimum 3-5 years of relevant work experience in communications, journalism or public relations;
  • Ability to think critically, innovatively, and across disciplines to develop the communications framework and overall strategy for the Foundation;
  • Technological bravery and competence;
  • Proficiency in social media (Facebook, LinkedIn, Twitter, and Instagram) and willingness to learn new applications;
  • Proficient with a graphic design platform (e.g., Canva, Adobe Photoshop, Adobe InDesign, CorelDraw, etc.);
  • Creative, forward-thinking and willing to challenge traditional communications norms;
  • Committed to racial justice and the Foundation’s vision, mission, values and strategic goal areas, in particular the facilitation of platforms for community members with lived experience to tell their own truths;
  • Willingness to engage in self-reflection around tensions inherent in the philanthropic enterprise;
  • Excellent and effective communication skills, both written and oral;
  • Strong organizational skills, with attention to the details necessary for successful implementation of communications activities;
  • Self-disciplined, self-starting style, accustomed to minimum supervision;
  • Flexible and able to handle a range of tasks and responsibilities in a remote work environment; and
  • Strong interpersonal skills, including proven ability to work with a diverse group of people and as part of a team.

How to Apply:

Please send a resume and cover letter to In your cover letter, please describe the following:
    1) Your orientation to or philosophy about the role of communications in movements for racial justice
    2) How you have challenged or envision challenging traditional communications norms
    3) Your skills as it relates to communications tools, media, platforms, software, etc.

Application deadline: January 7, 2021

Salary commensurate with experience. CHF has a generous benefits package, which includes 100% contribution to health insurance, matching retirement contribution, a healing and wellness benefit and flexible working arrangements.

Application Deadline: 
Thursday, January 7, 2021